Return Policy


Return & Refund Policy

If you're unhappy with your purchase or have ordered the wrong product, and wish to returned it, please do so via tracked shipping to the address below within 30 days from the date of the purchase. Once your return is received, we will send you an email to notify you and a refund will be processed. Return mail costs are the responsibility of the customer.

Unfortunately we do not refund or exchange opened or used products. 
 To complete your return, we require a receipt or proof of purchase.

Please email us at to inform us you will be returning an item. 


To return your product, you should mail your product to:


Kaffé Cosmetics
4811 Whitestt Avenue
Valley Village, CA 91607
Phone (818) 980-0772

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


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